Inside Sales Representative

Job Description:

Identify, Prospect and Develop new business opportunities with senior executives at Global 2000 companies for the designated geographies. Achieve and exceed quarterly targets for discovery meetings and new opportunity creation. Help Troux Account Executives to respond effectively to customer inquiries, penetrate named accounts, build the “ground swell” for an enterprise solution, and uncover the prospect’s challenges (both immediate and latent) that Troux’s solutions help to solve.

Primary duties include strategic profiling, outbound cold calling, e-mail correspondence, and resource coordination across all necessary departments.

Responsibilities:

• Respond to customer inquiries via phone and e-mail
• Profile and prospect into stated target accounts
• Assist potential customers during their evaluation process
• Keep Troux management informed by maintaining accurate and thorough activity and opportunity records within SalesForce.com
• Report to Troux management weekly and quarterly on accomplishments, successes, and progress against plan
• Coordinate and schedule onsite and online presentations Provide Troux Management with insight into the local market opportunity in stated geographies

Qualifications:

• Passion for selling (IT industry background preferable)
• Enthusiastic and self-starting approach
• Demonstrable record of sales success against quota
• Knowledge and experience of enterprise software solutions
• Ability to communicate effectively (oral and written)
• Strong interpersonal skills
• Ability to use Microsoft Office/Exchange, and Salesforce

Location:

This position will work out of the Austin, TX office.

To apply for this position, send us an e-mail with your resume at Jobs@troux.com
We do not accept unsolicited resumes from agencies or search firms.
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Federal Sales Engineer

Job Description:

The Federal Sales Engineer (SE) is a customer-facing technical sales professional who provides pre-sales guidance and support to current and prospective Troux customers. The SE collaborates with Account Executives and other Troux resources to develop and recommend appropriate solutions to customer problems. The SE acts in a consultative fashion and is looked upon as an expert in his/her field by the account team and customers. 

Responsibilities:

• Provide general pre-sales assistance to Federal customers and partners
• Perform product demonstrations and presentations at customer & partner sites and industry events   
• Proactively manage the technical stages of the sales cycle
  • Work to understand the customer’s key business drivers / problems
  • Define solution options and articulate the benefits of Troux products
  • Participate in regular strategy sessions with Troux Federal team to define win strategies for key accounts
• Maintain current knowledge of Troux solutions & industry trends and recommend new solution opportunities as appropriate
• Serve as an interface between the Federal Sales organization and HQ technical staff to resolve outstanding customer issues
• Perform other duties and projects as assigned
• Minimal travel may be required

Qualifications:

• 2-5+ years in enterprise software sales or related experience
• Excellent communication, negotiation, and problem solving skills
• A B.S. in Computer Science, MIS, or a related field

Desired Skills / Experience:

• Knowledge and/or experience in the following domains:
  • US Federal Government
  • Enterprise Architecture
  • IT Governance
  • Business Intelligence
  • Portfolio Management
• Experience dealing with high-profile customer roles, including, but not limited to: CxOs, Chief Architects, Program Managers, etc   
• Demonstrated ability to:
  • self-start and balance initiative with common sense
  • take ownership and responsibility for the technical stages of the sales cycle
  • understand and articulate both the business benefits (value proposition) and technical advantages of Troux (or related enterprise) products and solutions
  • translate business requirements into relevant and appealing technical solutions
  • prioritize and execute tasks in a methodical and disciplined manner
  • collaborate in distributed team environments
• Active DoD/Intel security clearance is highly desired but not required

To apply for this position, send us an e-mail with your resume at Jobs@troux.com
We do not accept unsolicited resumes from agencies or search firms.
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Troux Software Engineer - Java

Job Description:

Recognized by both Gartner and Forrester as an innovator and industry leader, Troux is setting the pace!  Our people are ridiculously smart and zealous about building products that revolutionize the way Fortune 2000 companies runs their businesses.  Troux is looking for a passionate Software Engineer who, along with the rest of our team, would design and build products deemed to be indispensable by some of the largest companies in the world.  We desire developers with deep experience in Java web apps on Tomcat, Oracle/MSSQL, Spring and a host of the latest supporting technologies.

If you live to code, love product development, and want to participate in a top notch innovative product development team, then Troux is the place for you.  We are a small, integrated and collocated team of committed professionals working for a company that provides great benefits and values work-life balance.

Qualifications:

• 5+ Years (or 7+ for Senior) of recent direct Java coding experience
• Proficiency in enterprise level web application development
• JavaScript, HTML/DHTML proficiency
• Strong SQL and database knowledge
• Strong software design and good communication skills

Strongly Desired:

• Background in usability principles
• Hudson and/or Linux administration skills
• Spring framework experience
• Strong development discipline, automated unit testing experience

Pluses:

• Experience working with agile development teams
• One or more of the following attributes:
  • Ability to withstand endless ribbing by fellow teammates
  • Desire to purchase donuts if you ever break the build
  • A strong desire to jump out of hiding places to scare the development manager

To apply for this position, send us an e-mail with your resume at Jobs@troux.com
We do not accept unsolicited resumes from agencies or search firms.
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Support Engineer

Job Description:

Are you the “Honey Badger” of Technical Support?  Are you tenacious, fearless and willing to take on any and all issues presented to you?  If your answer is a resounding “YES”, then Troux may be the place for you.  At Troux, you will be surrounded by people that are ridiculously smart, passionate about Troux’s software, and believe that world class support is critical to customer success. Every day will bring new and exciting challenges on the job while you:

Qualifications:

• Learn and use Troux’s industry leading products
• Dig in to figure out technical conundrums
• Represent Troux as you manage technical inquiries from customers that want help using our products
• Work directly with Troux engineers to ensure that customer issues are resolved as expediently as possible
• Working with customers to understand how they are using our products, and providing feedback to development teams
• Driving customer communication during critical events
• Executing projects that improve support-related processes and our customer's technical support experience

Qualifications:

• Minimum 3 years technical support of Enterprise class products
• Bachelor's degree in a technical or engineering discipline preferred
• Excellent written and verbal communication skills
• World class problem-solver
• Olympic level troubleshooter
• Must have a natural curiosity and an eagerness to learn
• Should possess all of the characteristics of the Honey Badger.  Except the loose skin, sharp teeth and bad breath…those are optional.

To apply for this position, send us an e-mail with your resume at Jobs@troux.com
We do not accept unsolicited resumes from agencies or search firms.
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